Frequently Asked Questions

Everything you need to know about your Parfums de Marly UK experience.

Are your fragrances authentic?

Yes, we are the official UK online boutique for Parfums de Marly. All products are 100% authentic, sourced directly from our production house in France.

What are your shipping options within the UK?

We offer complimentary standard shipping on all orders over £50. Express delivery options are available at checkout for next-day arrival if ordered before 1 PM GMT.

Can I return a fragrance if I have opened it?

To maintain hygiene standards, we only accept returns on products that are unopened, unused, and in their original cellophane packaging within 14 days of delivery.

Do you provide samples with my order?

Yes, every full-size bottle purchase includes two complimentary samples of your choice, allowing you to discover other olfactory creations from our collection.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment solutions including PayPal, Apple Pay, and Klarna for interest-free installments.

How should I store my perfume to ensure its longevity?

To preserve the integrity of the ingredients, store your bottle in a cool, dry place away from direct sunlight and temperature fluctuations.